Please, carefully note possible extended delivery times  before placing an order

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IMPORTANT NOTICE
Please Note:

Our online shop will be open for business, however we will not be able to process any orders and there will no dispatch, delivery or collections available between Thursday the 20th of July and Tuesday the 1st of August 2017. Normal services will be resumed from Wednesday the 2d of August 2017. Placing an order during this time, please allow up to an EXTRA 10 working days for delivery. We are very sorry for any inconvenience this may cause you

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Prices
The price charged will be that ruling on the day of delivery. No tax will be added to the price when you pay.

Description and weights of products
There may be slight differences in the appearance of items but we will always make every effort to ensure the quality and suitability of any product. Weights and sizes quoted are approximate and can have slight variations, particularly with conversions between metric and imperial weights and measures.

Gift Vouchers

  1. The Gift Voucher is not a cheque guarantee, credit or charge card.
  2. The gift voucher is only good for a single transaction; any remaining amount is not exchangeable with cash or another voucher and will be automatically forfeited
  3. To redeem the voucher, a minimum Purchase Price (the total price of the items you buy) may be required. It does NOT include related postage and packing costs. Please, contact us in a day of redeeming the voucher  if you wish P&P to be included in its value.
  4. Any additional cost exceeding the value of the voucher will be paid by the redeemer.
  5. Gift Voucher are only redeemable online at www.UpholsteryShop.Co.Uk
  6. The Gift Voucher will expire 48 months (4 years) after the date of issue.

Returns Policy
We want you to be happy with your purchases and we will accept returns within 14 days of receipt and in re-saleable condition for a full refund of the purchase price. We regret that items which have been specially ordered or cut to size cannot be returned. If you wish to return any item please contact us first and we will do our best to accommodate your wishes. Please notice: buyer pays return postage unless faulty.

 Delivery

Please, carefully note possible extended delivery times  before placing an order.

ALL ORDERS OVER £120.00 TO THE UK MAINLAND (zone 1) WILL QUALIFY FOR FREE DELIVERY. Post & Packing costs will be based on the weight of your order and the delivery area. Bulk charges may apply to orders that are heavy and/or bulky. For zone 1 deliveries it will be automatically calculated at the end of your order. You may cancel your order at any stage of the ordering process.

All the items are professionally packed; we pride ourselves on our packing. You may pay a little extra, but your product will get to you in the condition it left us. Most of our fabric is sent out on a cardboard tube, to prevent creasing. Small Items Delivery prices are for UK Mainland and Northern Ireland only and delivery is by Royal Mail.

Parcels Items (over 2Kg) are sent out using Parcelforce courier service. IMPORTANT NOTE: Parcelforce do not include weekends so if you need something delivered on a Saturday you will need to contact us. There is a surcharge for this option of £20.00.

If you live in postcodes IV,HS,KA27-28,KW,PA20-49, PA60-78,PH17-26,PH30-44, PH49-50, ZE you have to pay a postage for Zone 2 and for postcodes BT, IM, TR21-25 a Zone 3 postage will be calculated. In order to cover the cost of parcel postage over 2kg to Ireland, you will need to pay higher ParcelForce postage. We are sorry we have to operate these surcharges but our margins are not sufficient to cover the extra postage charges.

We are unable to guarantee delivery times but will always try to get orders dispatched within 2 days of date of order or as quickly as possible after this time. In the event of any further delay we will endeavour to notify you and advise the expected delivery time.

We are happy to quote for delivery outside the UK mainland if you can not find your country in the delivery destination list.

Your Privacy
We will not under any circumstances share any details with any third party. Other than notifying you of details of your orders we will not send you any advertising messages unless you have chosen to go on our mailing list from which you can be removed at any time if you so wish. If there are any issues concerning privacy you would like to raise with us then please contact us.

Security
This site uses a secure socket layer on all pages containing sensitive data. The use of a secure socket layer is a proven method of encrypting data in the exchange between our shop, and the users computer. A secure connection is shown when the address changes from http:// to https://. Also browsers show the validity of a security certificate often in the top right corner, with a padlock icon. Information kept about the user, is protected under the Data Protection Act, and can be requested for deletion at any time. Email addresses will not be collected unless an account is made.

Our Web servers will automatically collect the computers IP address, and the visitors domain name. This is done to collect statistics on how many visitors the site has seen, and also for security measures.

We operate a no-spam policy and email addresses will never be sold to any third parties.

 

Please
e-mail us if you have
any comments or questions…